If you cannot find the information you are looking for, please consult our knowledge base
Click the yellow REGISTER button in the top right corner of the page.
Fill in all required details: email address or phone number, select a username and password and tick the box that you accept the rules and terms of service and the Cookie Policy, and tick the I am not a robot checkbox.
Country is selected automatically. If you want to change this, please contact our support.
Then click the Sign Up button at the bottom.
After you have successfully completed the above step, the following message should appear on your screen stating that you have successfully registered.
You will receive a message within a few minutes at the provided address (email or SMS) containing a link to activate your account.
Follow the instructions you receive to activate your registration.
Click the LOGIN button in the top right corner of the page.
Enter your email address or phone number.
Enter your password.
Click the LOGIN button.
Click the LOGIN button in the top right corner of the page. Click Forgot your password. Enter your email address or phone number. Click the RED button in the email.
Click the "my account" button to open the account manager pop-up.
Click the CHANGE PASSWORD button in the menu, enter a new password and click the "Save" button.
After your new password has been set, you will receive the following message.
For some transactions, you may be required to provide us with a scan of your documents so we can process these requests. Follow the steps below to upload the required documents.
Click on "my account" button to open account manager popup.
Press SELECT DOCUMENT TO UPLOAD, locate the document on your computer and press OPEN to upload it.
If the upload is successful, you will see the document preview in your account manager.
CASH deposits are possible at the following locations:
- Planet Casino Paramaribo, Kwattaweg 596, Suriname
- Golden Truly Casino, Jozef Israelstraat 43
- S.M.R. Betting, Magentaweg 340
- Telaviv, Kwattaweg 419
- Lucky Charms Betting, Mohamed Rashid Pierkhanweg 03
- Leiding Slijtery, Commissaris Weytinghweg 275 Paramaribo
CASH withdrawals are possible at the following locations:
- Planet Casino Paramaribo, Kwattaweg 596, Suriname
- Golden Truly Casino, Jozef Israelstraat 43
- S.M.R. Betting, Magentaweg 340
- Telaviv, Kwattaweg 419
- Lucky Charms Betting, Mohamed Rashid Pierkhanweg 03
- Leiding Slijtery, Commissaris Weytinghweg 275 Paramaribo
When depositing via the Cash Deposit option at our Point of Sale location there are zero (0) fees.
Currently at the Planetbet777 online casino we offer the first deposit bonus, the Sunday reload bonus, the refer-a-friend bonus and a weekly cashback bonus.
CASH DEPOSIT Payment at our Point of Sale location is immediately visible in the account.
CASH WITHDRAWAL at one of our Point of Sale locations. - Min. withdrawal SRD 400.
The maximum withdrawal amount per calendar month is SRD 700,000.
REFER A FRIEND BONUS With this bonus you can earn rewards by sending your referral link to another person. That person must register and fill in the required account details.
The person who uses your referral link must make a minimum deposit of SRD 500 before your referral bonus becomes visible.
Bonuses are awarded automatically.
For any issue or problem that may occur, the Live Chat feature is available to communicate with our support team.
Agents are available every day from 10:00 to 04:00.
To start the chat, simply click the message icon in the bottom right corner of the page.
If you would like to contact us by email, you can also do so by sending an email to [email protected].
To validate your account, Planetbet777 will ask you to provide the documents needed to confirm your identity, which may include identity documents and certain utility bills, so that we can validate and verify your account.
To track the activity on your account, click the button with your username in the top right corner of the page.
Click the LOGS button and then select which type of activity you want to see.
What should we do? When your connection drops during a game, the game usually just continues. In some cases you will need to log in again after the connection has been restored.
After that you can continue playing. When you are playing slots or individual table games, the game pauses while you are not doing anything.
1. Check your internet connection
2. Reload the website
3. Try another browser
4. Clear your browser cache (desktop)
5. Restart your computer (desktop)