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At www.planetbet777.com (the "Site"), our aim is to be a reliable, fair, safe, and transparent operator. We maintain our commitment to responsible gaming and recognize that gaming can cause problems for a minority of players. With this in mind, we offer players a wide range of tools, notices, and measures to allow them to play in our casino safely and responsibly.

Protection of Minors:

On the Site, we protect minors, meaning all individuals under the age of 21. We implement strict security procedures and reserve the right to request documents at any time to verify the identity and age of our users, thereby preventing minors from accessing the Site, blocking restricted players, and confirming the identity of those receiving payments. If you know of any individuals under the age of 21 registered with us, please contact us immediately. We recommend limiting the amount of time minors under your care spend on the Internet and installing parental control software. Additionally, we guarantee that all advertising, promotional, and sponsorship activities are not directed at individuals under the age of 21. In case you share devices with minors, as an additional protective measure, we suggest the following precautions:

  • Use child protection software to block remote gambling sites.
  • Do not leave the computer unattended when logging into our site.
  • Do not share bank account details with minors.
  • Do not enable "Save password" on the login screen of our site.
  • Create a profile on your computer exclusively for the use of minors.
  • Use a "Parental Control" application; we recommend the following: www.netnanny.com

Player Prevention and Protection:

When using our Site, it is essential that you are in a balanced emotional and psychological state that allows you to think and react clearly and reasonably. If you have consumed alcohol, drugs, or any other substance that may impair your mental abilities, you should not use our Site. Additionally, external pressures can also be considered harmful influences because they alter the recreational purpose of gaming. For example, if gaming is pursued to attain a certain social status or integration into a social group. These pressures are unnecessary and can be harmful in the short, medium, and/or long term. Gaming should be a personal choice whose sole purpose is entertainment. Under no circumstances should gaming be an obligation or a compulsion as a result of another person's influence or motive. The time or money you invest in gaming should not take precedence over or interfere with your family, professional, or social commitments, nor should it affect your work, studies, family, or parenting responsibilities or jeopardize your health or interfere with other activities crucial to your well-being (such as sports, a healthy diet, rest). You must be able to define your priorities and maintain a proper balance between good physical and emotional health and relationships with your loved ones.

Self-Exclusion:

It is necessary to control the time you spend on our Site. If you feel that you spend excessive time on our site or if you consider yourself dependent on gambling, please contact us for advice and support. To help you assess your gaming behavior, you can ask yourself the following questions:

  • Have you neglected your studies or work because of gaming?
  • Is gaming affecting your personal relationships (family, friends)?
  • Has funding gaming become a priority over funding your family responsibilities?
  • Is gaming affecting your health (insomnia, neglect, isolation, depression, stress, strange behaviors)?
  • Do you feel bad or regretful after gaming or feel the need to play again immediately to win more money or recoup losses?
  • Have you gambled to pay off debts or to cover financial deficits?
  • Have you played beyond the time or money limits you set for yourself?
  • Have you borrowed or sold something to fund your gaming activity?
  • Have you lied to friends and family about your gaming habits?
  • Have you considered committing any illegal acts to fund gaming?

If you answered "Yes" to any of these questions, we recommend that you contact customer service imediatelly and/or the following organization:

GAMING CONTROL BOARD SURINAME (https://www.gcbs.sr/verantwoord)

Additional Information:

We believe that gaming should always be an enjoyable activity. Remember these simple tips to ensure that gaming does not become a problem:

  • Betting should be entertainment, not a way to make money.
  • Do not bet trying to recoup losses.
  • Only bet money you can afford to lose.
  • Control the time you spend gaming.
  • Combine gaming with other activities. If gaming is your only form of entertainment, consider if you are still having fun.
  • Take frequent breaks from online gaming. Continuous gaming can make you lose control over time, money spent, and its consequences.
  • Do not gamble under the influence of alcohol, depression, or anger.
  • Periodically review how much money you have spent on gaming. You can view your online activity in your account history.

We offer 24/7 chat coverage to assist you with any requests. If you cannot control your gaming or follow the previously provided guidelines, or if you feel that online gaming may be causing difficulties rather than being entertaining, we have different alternatives to help you manage your gaming time.

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